ONLINE PRIVACY POLICY AGREEMENT

Effective Date: May 15, 2026

Impresst Business Services, Inc. ("Impresst") values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services and what we will and will not do with the information we collect. This Policy will also help you understand how we collect and use personal and sensitive information from those who use our mobile app named Simplifier Mobile.

We reserve the right to make changes to this Policy at any given time. If you want to ensure that you are updated with the latest changes, we advise you to visit this page frequently. If at any point in time Impresst decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email or through the service. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Impresst Business Services, Inc., Simplifier Mobile, and the website https://simplifier.impresst.com/. Using Simplifier Mobile and the website, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Impresst does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Simplifier Mobile may be downloaded by the public from an app store, but use of the service is intended for authorized users, employees, contractors, customers, or other approved users who have been provided valid Simplifier credentials.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website and mobile app;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data;
How account and data deletion requests are handled; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. Simplifier collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, telephone number, billing information, account credentials, company information, job information, customer information, schedules, messages, purchase orders, time clock records, and other business operation information needed to deliver the services you have requested.
Files, photos, images, documents, and other attachments that you choose to upload to jobs, tasks, assignments, or other records in the service.
Device and app information, such as device type, operating system, app version, IP address, device identifiers, diagnostics, logs, and related technical information used to operate, secure, support, and improve the service.
Push notification information, including mobile device tokens, notification status, and related delivery information used to send service alerts, messages, reminders, and other operational notifications.

In addition, Impresst may have the occasion to collect non-personal anonymous demographic information, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Location Information We Collect

We collect precise location information when you use Simplifier Mobile. This helps us offer features like clock-in/clock-out, arrived/depart updates from your job site, job and task updates, route tracking, and periodic location updates needed for approved business operations.

How We Collect Location Information

Using Simplifier Mobile, we use foreground location services to collect clock-in/clock-out, arrived/depart, job update, and task update information when you use those features. We may also use background location services to send periodic GPS data and track your location while approved business location features are active. Simplifier Mobile asks for location permission before collecting this information.

Why We Collect Location Information

Our users use Simplifier Mobile to send and receive updates about shifts, jobs, schedules, and field work. We use location information to verify where and when updates were sent, support time clock records, record arrived and depart activity, help manage job site operations, and keep track of routes and work progress.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested;
To authenticate users and maintain account security;
To support job management, scheduling, purchase orders, messaging, file uploads, time clock, and field operations;
To deliver push notifications and service communications;
To fulfill our legitimate interest in improving our services and products;
To contact you regarding account issues, support requests, service updates, or security matters;
To comply with legal, accounting, security, and contractual obligations; and
To customize our website and mobile app according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

Account and Data Deletion

You may request account deletion or data deletion by emailing support@impresst.com. After a valid deletion request is received and verified, data is retained for 90 days before complete deletion, unless a longer retention period is required by law, security, dispute resolution, accounting, backup, fraud prevention, or contractual obligations.

Use of Information Collected

Impresst does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Impresst may collect and may make use of personal information to assist in the operation of our website and mobile app and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://simplifier.impresst.com/.

Simplifier Mobile does not display third-party advertisements. If device identifiers or advertising identifiers are made available by the operating system or app platform, they are used only as needed for app functionality, security, diagnostics, service delivery, or platform requirements, and not to serve third-party ads in the app.

Third-Party Service Providers

We may use third-party service providers to operate, host, maintain, improve, and support our website and mobile app. These providers may include Expo, Google Play services, Firebase or Google notification services, hosting providers, app store providers, and other technical vendors used to deliver the service. These third parties may process information only as necessary to provide their services to us, support app functionality, deliver notifications, process diagnostics, maintain security, or comply with legal obligations.

Disclosure of Information

Impresst may not use or disclose the information provided by you except under the following circumstances:

As necessary to provide services or products you have ordered;
To service providers who help us operate and support Simplifier;
In other ways described in this Policy or to which you have otherwise consented;
In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
As required by law, or in response to a subpoena, search warrant, court order, or lawful request;
To outside auditors, advisors, or vendors who have agreed to keep the information confidential;
As necessary to enforce the Terms of Service; and
As necessary to maintain, safeguard and preserve all the rights and property of Impresst.

Non-Marketing Purposes

Impresst greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes, such as bug alerts, security breaches, account issues, support requests, and/or changes in Impresst products and services. In certain circumstances, we may use our website, mobile app, email, or other public means to post a notice.

Children under the age of 13

The website and Simplifier Mobile are not directed to, and do not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website or mobile app.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to support@impresst.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Impresst will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website and mobile app may contain links to affiliate and other websites. Impresst does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website or mobile app and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by Impresst through Simplifier, Simplifier Mobile, and our website.

Notice to European Union Users

Impresst operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Impresst takes precautions to protect your information. When you submit sensitive information via the website or mobile app, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job, such as billing, support, service delivery, or system administration, are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet, website, and mobile app use by providing simple and secure access and communication of personal information.

Acceptance of Terms

By using this website or Simplifier Mobile, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites and mobile app. In addition, your continued use of our website or mobile app following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website or mobile app, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@impresst.com
Telephone Number: 301-421-1200
Mailing Address:
Impresst Business Services, Inc.
4408 Sandy Spring Rd
Burtonsville, Maryland
20866